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Customer Service Department
Lisa Heglund, Superintendent
150 W. Jefferson St., Joliet, IL 60432
Hours: 8:00 a.m. - 4:30 p.m., Monday - Friday
Phone: (815) 724-3820
customerservice@jolietcity.org
The City of Joliet’s utility bill will be taking on a new look starting late May. Residents will no longer be receiving their utility bill via postcard. The new bill format will arrive as a more user friendly “statement”, in a standard envelope. In late May residents will receive an insert with the first bill in the new format explaining “How to Read Your Municipal Services Statement.”
Preview the new format and learn more about your utility services below.
Click Here to View Video explanation of the New City of Joliet Utility Bill Format
Haga clic para ver una presentacion de la factura en espano
Click Here to read the Media Release on the City of Joliet Utility Bill new format
See Standard Utility Bill Explained Below (click on image to download a PDF file)
Haga clic para ver una explicacion de la factura en espanol.
See Delinquent Utility Bill Explained Below (click on the image to download a PDF file)
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